Terms & Conditions - Giftores India

Hello and Greetings to GiftoresIndia.com (“Website”, “we”, “our” or “us”). These Terms & Conditions apply to your use of our website and to your use of the products you purchase from our website. Registration of an account or realizing the ordering of a product/services etc., by browsing, is tantamount to acceptance of these Terms & Conditions. Do not use this Web site if you do not accept these terms.

1. Products & Services

GiftoresIndia.com provides gifts on different events including some of the important are:

Personalized Gifts
Birthday Gifts
Anniversary Gifts
Wedding Gifts
Corporate Gifts
Gift Hampers
Cakes
Flowers
Chocolates
Home Décor
Festival Gifts

Photos of the actual products are for reference purposes only. Due to seasonal availability, lighting, handcrafted production or monitor setting, there may be slight variations in colour, packaging, flower or decoration, ribbon style or product appearance.

2. Product Availability

The availability of the products displayed on the website is subject. If any product is unavailable after you have placed your order, we are allowed to:

Swap it out for something of equal or greater value for exchange.
Contact you for an alternative selection.
If it seems appropriate, cancel the order and refund.

3.Pricing

All the prices are in Indian Rupees (INR).
Unless otherwise stated, all prices are valid with taxes included. Subject to change without notice.
Only valid during Promotional Period.
Orders may be cancelled if pricing errors are made due to technical problems.

4. Order Acceptance

An e-mail confirmation of your order will be received once you have placed an order.

Once the order has been confirmed it is not accepted.

We are not liable to accept or ship any order because of:

Incorrect pricing
Stock unavailability
Payment failure
Fraudulent activity
Incomplete customer information
Delivery restrictions

5. Payment Methods

1031 exchanges can be made online over a secure payment gateway with the trusted payment gateways below:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Razorpay-supported payment methods

Our Payment Partners process payment information securely. We don’t save your full card information.

6. Shipping & Delivery

Time for delivery is guaranteed as an approximate only. Actual delivery may vary due to:

Weather conditions
Public holidays
Festivals
Natural disasters
Courier delays
Remote locations
Unexpected operational issues

All the information regarding the shipment is given by the customer and it must be accurate. There may be more or less delivery charges for remote difficult to reach areas.

7. Same-Day & Midnight Delivery

Only available in selected cities: same day and fixed time delivery, express and midnight deliveries. Orders should be made up to the respective cut-off hours. Occasionally deliveries may get delayed by unexpected circumstances.

8. Cancellation Policy

Orders can be cancelled prior to processing.

Orders already:

Personalized
Packed
Dispatched
Out for delivery

The cancellation of may not be able to be cancelled.If a refund is approved, it will be dealt with in accordance with our Refund Policy.

9. Return & Refund Policy

Given that gifts need to be gifts, only the following products can be changed for food or edible products, cakes, and flowers or chocolates can be returned:

Damaged products
Wrong product delivered
Manufacturing defects
Missing items

The customer must advise us within 24 hours from delivery with pictures if available.

10. Customer Responsibilities

Customers agree to:

Provide accurate information.
Utilize the website in a legitimate way.
Not misuse promotional offers.
Not to interfere with the site’s security.
Don’t post malicious file or harmful software.

11. User Accounts

Customers are responsible for maintaining the confidentiality of their account credentials. GiftoresIndia.com shall not be liable for unauthorized account access resulting from customer negligence.

12. Third-Party Services

Some third party services that our site may use include:

Payment gateways
Courier partners
Analytics providers
Marketing platforms

None of us can be held liable for their separate privacy practices and terms.

13. Prohibited Activities

Users shall not:

Attempt unauthorized access
Copy website content
Reverse engineer website software
Use bots for automated purchases
Violate applicable Indian laws

14. Governing Law

These Terms & Conditions will be subject to Indian Law.

The competent courts where GiftoresIndia.com has its business registered, are the sole jurisdiction for any dispute that may arise due to use of this website.